Bring AI into your workforce without the chaos.
Snaju Inc helps teams roll out practical AI that saves time, protects data, and actually gets adopted. We focus on real workflows, not hype.
How AI changes the way your team works
AI doesn't replace your team. It removes the friction that slows them down so they spend time on judgment calls, not copy-paste work.
Accelerate repetitive work
Support tickets, document processing, data entry, reporting. AI handles the repeatable patterns. Your team handles the exceptions.
Improve consistency & quality
AI-assisted workflows reduce errors, enforce standards, and produce more consistent output across every team member, every time.
Scale without headcount
Handle growing volume without growing the team proportionally. AI absorbs the increase so your people stay on the work that matters.
Keep institutional knowledge accessible
When people leave, their knowledge usually leaves too. AI indexes your docs, repos, and processes so answers are available to everyone, instantly.
Make faster, better decisions
AI surfaces patterns in your data, summarizes reports, and gives your team the context they need to act without digging through 20 tabs.
Build competitive advantage
Teams using AI ship faster, serve customers better, and run leaner. The gap between teams that use AI and teams that don't gets wider every quarter.
AI adoption doesn't have to stall
Most teams want AI, but they get stuck on the same problems: unclear use cases, messy data access, security concerns, and tools that nobody uses after the demo.
Snaju helps you pick the right workflows, build a pilot that works in the real world, then roll it out with training, governance, and ongoing improvement.
What you get with Snaju
DartNode: From 24-hour tickets to sub-hour resolution
How we used AI to overhaul support operations at our own cloud infrastructure brand, and what it means for your team.
DartNode
Cloud Infrastructure • Snaju Brand
The Challenge
DartNode's support team was handling a growing volume of hosting, networking, and infrastructure tickets. Average resolution sat at 24 hours. Customers waited. Simple issues got stuck behind complex ones. The team was stretched thin.
What We Built
- AI ticket triage that auto-classifies incoming requests by type, urgency, and required expertise
- Draft response generation pulling from DartNode's knowledge base, runbooks, and past resolutions
- Diagnostic assistant that correlates symptoms with infrastructure telemetry to suggest root causes
- Human-in-the-loop review so every AI-drafted reply gets a quick expert check before sending
The Result
The same team now handles more tickets with sub-hour first reply and resolution on most issues. Complex tickets still get human attention. The AI handles context-gathering, diagnostics, and drafting so engineers focus on solving, not searching.
Before & After AI Integration
AI didn't replace our support engineers. It made them faster. They spend less time searching and more time solving.
DartNode Operations Team
Who this is for
If you're saying: "We want AI, but we don't know where to start," this is for you.
Support & Operations
Teams buried in tickets and repetitive tasks looking to automate triage, routing, and responses.
IT & Engineering
Teams juggling documentation, internal requests, and developer productivity challenges.
Back-Office Teams
Processing forms, contracts, invoices, and approvals with high volume and manual overhead.
SaaS & Services Orgs
Companies that want AI without risking customer data or compliance posture.
Our approach
A simple, proven three-step process from assessment to full rollout.
Readiness Sprint
2 weeksWe map your workflows, identify high-ROI use cases, review data access and risk, and give you a clear plan for a pilot.
Production Pilot
4-6 weeksWe build one use case end-to-end with real integrations, permissions, logging, and quality checks.
Rollout + Enablement
6-12 weeks or ongoingWe expand to more workflows, train your team, improve adoption, and keep everything stable and measurable.
Common wins we deliver
Proven AI use cases that deliver measurable results for real teams.
Support Ticket Automation
Triage, tagging, routing, and draft replies powered by AI with human review.
Internal Knowledge Assistant
Answers questions from your docs with citations, permission-aware and always up to date.
Document Intake & Processing
Forms, PDFs, contracts, claims, and invoices processed with structured extraction.
SOP & Documentation
Generate, clean up, and maintain standard operating procedures and internal docs.
Call Summaries & Action Items
Sales and customer success call summaries with extracted action items and follow-ups.
IT Automation
Troubleshooting assistants, runbook helpers, and automated incident response workflows.
AI for engineering teams
We put AI where the work already happens: your issue tracker, repo, CI/CD, and chat. Adoption is natural because it fits into existing tools.
Ticket & Backlog Acceleration
Turn rough requests into clearer requirements, acceptance criteria, edge cases, and implementation notes.
PR & Code Review Support
Generate PR summaries, highlight risk areas, suggest improvements, and reduce reviewer overhead with guardrails.
Test Generation & Reliability
Create test scaffolds, identify missing coverage, convert bug reports into test cases, and reduce flakiness.
Living Documentation
Generate and refresh docs from repo changes, create runbooks, and keep SOPs aligned with the codebase.
Ask the Repo
Engineers query internal docs and repos for answers with citations, permission-aware and context-rich.
Debugging & Incident Response
Summarize logs and incidents, propose likely causes, suggest next steps, and draft postmortems.
Developer Automation
Generate scripts and runbooks, improve CI failure triage, and speed up repetitive engineering tasks.
Security & Dependency Risk
Assist with secure coding checks, summarize dependency changes, and flag common vulnerability patterns.
Security and governance built in
AI can't be "move fast and break things." We design deployments with guardrails so your team can use AI safely and consistently.
Included in every engagement
We can support cloud, hybrid, or private deployment options depending on your needs, and we operate our own infrastructure through DartNode when it's the right fit.
Why Snaju
We're not a slide-deck consultancy. We help you ship AI into real workflows, with the security and reliability needed for production teams.
Practical workflow focus
ROI first, not novelty. We prioritize use cases that deliver measurable value.
Built for real-world constraints
Security, cost, uptime, and adoption are part of every decision we make.
Clear scope and fast timelines
No open-ended engagements. You know what you're getting and when.
Artifacts you can keep
Templates, policies, documentation, and playbooks that stay with your team.
Ways to work with us
Readiness Sprint
Best starting point
Fixed-fee assessment of your workflows, use cases, and readiness for AI.
Pilot Build
Fixed-fee
One use case built end-to-end with integrations, permissions, and quality checks.
AI Ops + Enablement
Monthly
Ongoing monitoring, improvements, new workflows, and team enablement.
Frequently asked questions
Do you work with our current tools (Microsoft/Google/Slack/Jira/etc.)?
Yes. We meet you where you are and integrate into the systems your team already uses.
Do we need perfect data?
No. We start with what you have and design around reality, including permissions and data quality.
Can this be private or self-hosted?
Often, yes. We'll recommend the right approach based on security needs, latency, cost, and compliance. We operate our own infrastructure as a further option.
How fast can we see value?
Most teams see meaningful results during the pilot phase, especially when we start with one high-impact workflow.
Ready to make AI useful for your team?
Book a short intro call. We'll ask a few questions, identify quick-win workflows, and recommend the best next step.
No pressure. If we're not the right fit, we'll tell you.